Frequently Asked Question

04. The password recovery link opens a page with an error.
Last Updated 2 years ago

The password recovery link is valid for 24 hours, be sure to use the link within this time limit. If the link is "expired" try the procedure again respecting this limit.

It is possible that your mail client "breaks" the address in this way:

In this case, we recommend that you copy the text of the link and paste it into the address bar of your browser..

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