Welcome to DigitalPA Support Portal

Technical support

Our support is here for you whenever you have:

  • Issues when logging in to the platform
  • Issues managing your account (notifications, email address, password, etc)
  • Verified system glitching (errors such as 404, 500, etc.)
  • Persistent Error messages when you are trying to fill in the enrollment form or while participating in tenders.

Read our FAQ

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Always close to your needs

Our Support Service will reply to your query usually in 24 / 48 hours depending on the issue reported.


Our Help Desk is available from Monday to Friday from 9 am to 5 pm (CET)

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Add screenshots and details

When you open a ticket please remember to carefully describe the issue you are reporting, adding as many details as possible.  Please also be sure you attach screenshots of what you see.

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Online Guidelines


Each DigitalPA software includes Guidelines, Documentation, and Video Tutorials always updated to the latest platform release.

Do you need extra support??


Administrations (Public Authorities and Businesses)

  • Se If you wish to receive support about how to make the most out of your software or to get advice about tender procedures please contact DigitalPA Sales Department.

Suppliers

  • If you wish to receive support about how to make the most out of our software for Public Tenders please read more about  NetworkPA Services.
  • For further information about data and documents requested during the registration process and tender procedures, please contact the Buyer/Contractor owning the Procurement Portal.


Request Technical Support

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We provide archives and history of all your current and past support requests complete with responses.
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